AppointmentPlus Blog

4 Ways to Make Automation Work for Your Department

Automation is not a new idea — it’s been around at least since Henry Ford started using the assembly line to mass-produce cars. Still, it remains an elusive concept for many companies.

Historically, automation has been pictured as a factory floor filled with robots doing the work of humans. While that type of automation does exist for many manufacturing businesses, it’s not what most of us experience in our everyday working environments. Over the years, the use of automation has expanded beyond adding efficiency to assembly lines. Today, we most commonly experience automation through software applications.

Notwithstanding these old images, business leaders still struggle with the concept of automation. For many of them, their experience with implementing automation has been painful, long-term, costly projects involving major technology and process changes. While those types of projects still exist, newer technologies have been designed to ease that pain. With the advent of the software as a service (SaaS) model, businesses can now easily procure and implement helpful applications while staying well within their budgets.

And the dread of the top-down, corporate-level software project is being replaced by quick and easy implementations at the department level. By focusing on implementing within their departments, business leaders can quickly solve critical problems and add efficiency without having to go through a long, tedious process.

Accounting software, like Quickbooks, and email marketing software, such as HubSpot, are common forms of automation for businesses. They are easy to implement, web-based, and have mobile apps that make it easy to access business-critical information. Another example is online appointment software. For departments that handle appointment scheduling, online scheduling software can be implemented quickly and easily. Just like accounting and email marketing software, online booking is becoming a common automation tool for businesses.

Read the full article in CEOWorld Magazine here.